¤ Owners Agents, and/or Charterer's Agents when appointed, attend port entrance services, such as ordering pilots, tugs and mooring services following owners instructions regarding operations and clearance with the
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. In some situations, owing to their nature (legal problems, collisions, accidents) it is more convenient for the matter to be attended to by the Confidential/Protecting Agents.
¤ Confidential/Protecting Agents look after the ship's business relating to the crew, repairs, stores, certificates and watching over the interests entrusted to their care.
¤ Supervisory Agents are those that intervene on behalf of a third party, and have nothing whatsoever to do with the work of the Custom-House Agents and/or Confidential/Protecting Agents.
¤ In cases where an Agent attends in more than one capacity, he is entitled to charge his Principals the fees applicable to each one, separately, plus the corresponding surcharges.
¤ In the case of ships loading and discharging separately or simultaneously, the Agent must charge separately for each operation.